Privacy Policy

Last updated: 31.8.25

At Merit Mana, your privacy is important to us, and we strive to handle your personal information with the highest level of care and confidentiality. This Privacy Policy explains how we collect, use, disclose, and protect the data you provide when using our website and services.

Information We Collect

Merit Mana collects a wide range of personal and business information that you provide directly when using our services or interacting with our platform. This includes but is not limited to:

Personal Identifiable Information (PII): Name, email, phone number, mailing address, and other contact details.
Business Information: Financial figures, business performance metrics, and operational data.
Payment Information: Credit card numbers, billing addresses, and transaction details.
Usage Data: Information such as IP address, browser type, device information, access times, pages viewed, and links clicked.
Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies.
Location Data: General geographic location based on your IP address.

We collect this information through forms, account registrations, data input into our app, and automated tracking technologies.

How We Use Information

We use your data to:

Provide and improve our services, including generating business reports, insights, and recommendations.
Enhance your experience through platform improvements.
Process payments securely.
Send you service updates, newsletters, and marketing communications (you can opt out anytime).
Ensure security, prevent fraud, and comply with legal requirements.

Merit Mana also uses AI technology to process data and generate solutions. Your data may be processed by AI systems, which may learn from these processes to improve future insights.

Sharing of Information

We may share your information in the following circumstances:

With Service Providers: Third-party providers assisting with payment processing, analytics, hosting, and other operational needs.
With Third-Party Partners: Future partnerships may involve data sharing for marketing or other services, in compliance with privacy standards.
Legal Compliance: To comply with legal obligations or respond to government authorities.
Business Transfers: If Merit Mana undergoes a merger, acquisition, or asset sale.
With Your Consent: For purposes outside the standard scope, we will seek your consent.

Data Security

We implement various security measures, including encryption and access controls, to protect your data. However, no method of transmission or storage is 100% secure. Therefore, while we take significant precautions, we cannot guarantee absolute security and are not liable for breaches beyond our control.

User Rights

You have rights regarding the data we collect:

Access: Request access to your data.
Correction: Request corrections to inaccurate information.
Deletion: Request deletion of your data if it’s no longer necessary.
Data Portability: Request a copy of your data for transfer.
Restriction of Processing: Request limitations on how we process your data.
Withdrawal of Consent: Withdraw your consent where applicable.

You can exercise these rights through the data management section of the MeritValuation app or by emailing privacy@meritmana.com.

Cookies and Tracking Technologies

Merit Mana uses cookies to enhance user experience, including:

Essential Cookies: Necessary for core functions like logging in.
Performance and Analytics Cookies: Monitor usage patterns to improve the platform.
Functionality Cookies: Remember user preferences.
Targeting or Advertising Cookies: Used by third-party advertising partners to deliver relevant ads.

You can customize your cookie preferences through a banner on our website or in the app.

Children’s Privacy

Our services are not intended for individuals under the age of 16. If we discover that we have collected personal data from a child without proper consent, we will delete it promptly.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. If significant changes are made, we will notify you through our website or other communication channels.

If you have questions or concerns about this policy or wish to exercise your rights, please contact us at privacy@meritmana.com.eritmana.com.